Terms & Conditions

By booking your place at this event you are entering into a binding agreement.

 We will confirm your booking within two working days. If you do not receive confirmation within this time, please contact us to confirm your booking.

You are advised to take out appropriate travel insurance, as we will not accept any liability for travelling, accommodation or other expenses incurred as a consequence of a possible event cancellation or postponement.

In any event, the Event Secretariat will not accept liability for any loss, including incidental or consequential damages etc

PLEASE NOTE it may be necessary for reasons beyond the control of the organisers to alter the venue and content, or the timings of the programme.

Under 18’s at Events - JW Marriott Grosvenor House London

We take the safety and protection of children very seriously. The Hotel’s policy is that no persons under the age of 18 may attend a public function as it is not deemed a suitable environment for a child. This policy, set by management, upholds the licensing objective “The Protection of Children from Harm”. We therefore reserve the right to refuse admission to your function to any person under the age of 18 (whose attendance has not been approved in advance in writing). Any person who is perceived to be under the age of 18 has to show identification to the Security Supervisor who reserves the right to refuse entry should no identification be available (or should they be under 18

Payment details

An invoice can be requested at the time of booking for payment to be via cheque or BACS.

A credit card payment can be selected at the time of booking. Please note credit card payments cannot be made if the invoice option is chosen at time of booking.  A month prior to the event, the invoice option is disabled and payment is via credit only.

Cancellation details

If you cancel on or before December 16, 2024 a full refund will be given minus 15% administration fee.

If you cancel on or after December 17, 2024 no refund will be given.

Please note that payment is still required for any booking that is cancelled after the cancellation date. 

All cancellations must be made in writing to:

Jade Lewis

Travel Weekly Group Ltd

52 Grosvenor Gardens

London SW1W 0AU 

Email: Jade.Lewis@jacobsmediagroup.com  

Cancellation of the event

In the event that the Globe Travel Awards is cancelled by the organisers, a full refund will be made of any booking fees paid. However, if the event is postponed for reasons beyond the direct control of the organisers, this booking will be transferred to the revised date of the event and all these Terms and Conditions shall apply to any such transferred booking.

“Force Majeure” shall mean any circumstances outside TWG’s reasonable control including, without limitation, war, act of terrorism, riot, civil commotion, strike, lockout or any other industrial action, epidemics/pandemics including but not limited to COVID-19, Act of God.

TWG shall have no liability for costs, expenses, damages or losses arising as a result of the Supplier or any Representative of the Supplier being refused entry to an Event in accordance with this agreement.